new guest faq

  • Do you have guest benefits? Yes! Our guests receive $20 off their service for each friend they refer to Industry Salon. These referrals can also be stacked up. If you refer 5 guests before next appointment that is $100 off your service! New guests who are referred by an existing guest will also receive $20 off for their first service with any artist! Please give us your friends name upon check-in so we can notate their account.
  • Rebook and Save: All guests may take advantage of our Prebook and Save Program. If you schedule your next 2 appointments at check out, you will receive $25 off each of those future bookings. This promo is for in-salon pre-bookings only.
  • Loyalty Program: For every 10 retail items purchased, get one free product valued up to $50. Sign up for this at checkout!
  • New Guest Gift: First time guests will receive a new guest gift that may include samples, travel size products & accessories + 20% off your first retail purchase!

How can I book an appointment? Booking an appointment is easy! You can book your appointment online by clicking the tab above, you can also text our salon at (206) 588-0570, or stop by in person! Our friendly team will assist you in scheduling the perfect appointment for your needs.

What are hand-tied hair extensions, and how do they differ from other types? Hand-tied hair extensions are a method of extension application that provides a more natural and seamless look. They are hand-tied to small sections of your natural hair, offering flexibility and comfort. Our stylists can provide more information during a consultation to determine the best option for you.

What is a keratin treatment, and how can it benefit my hair? A keratin treatment is a smoothing and conditioning procedure that helps eliminate frizz, add shine, and improve the overall manageability of your hair. It's an excellent option for those looking to achieve smooth and sleek results.

Where are you located in Capitol Hill? We are conveniently located in Capitol Hill at 801 E Thomas St Suite B, Seattle, WA 98102. We invite you to visit us and experience the unique blend of creativity and expertise that defines our salon.

Can I stop in to shop for products when I don't have a scheduled appointment? Absolutely! We encourage it! Our hair experts are here to help you get the best possible at home haircare, that is perfectly tailored to your specific needs. No more wandering the aisles, we have you covered.

Is there parking available? For appointments less than 2 hours we suggest metered 2 hour paid parking and 2 hour free parking available on various streets near the salon. For appointments 2+ hours we suggest diamond parking lot behind the salon located on Harvard Ave. Various paid public parking garages are located on Broadway Ave. The closest are at QFC/Broadway Market on Broadway & Republican and under Bank of America on Broadway and Thomas. Public transit: the Capitol Hill Link Light Rail Station is just 2 blocks away from the salon on the corner of E. John St. & Broadway Ave. Bus lines 9, 49 & 60 drop off next to the salon on the corner of E. Thomas St. & Broadway Ave.

Are consultations available for new guests? We love to connect with you pre-appointment to ensure we can answer any questions you may have. If you are booking a 'new to you' service that you feel unsure about, text us and set up a time to consult. We can't wait to meet you!

  • Hair dreams are made here (2) copy 13.png